Category : Fintech News

Vivien Jong: «We Have a Pizza Team Approach»

BNP Paribas has committed several billion euros to transform its customer journey. finews.asia took a tour of their innovation lab and talked to its Chief Digital Officer Vivien Jong.

Can AirAsia's BigPay Ascend Higher As a Challenger Bank?

Having disrupted the aviation industry in Southeast Asia, AirAsia's chief executive believes that their mobile wallet is well-positioned to be the next challenger bank.

ZestFinance Launches AI-powered Tool to Reduce Bias in Lending Models

Alternative underwriting software provider ZestFinance today launched an AI-based tool it claims will dramatically reduce bias in lending. Founder and CEO Douglas Merrill, a former Google CIO, told Bank Innovation that ZAML Fair, an add-on to the com...

Capital One Trains Virtual Assistant Eno To Be Proactive with New Tax Feature

Most virtual assistants are reactive, but Capital One is training its virtual assistant, Eno, to be proactive, according to Ken Dodelin, VP of conversational AI products at the bank. “Most [virtual assistants] are chasing reactive customer questions,...

Rapyd Launches Local Payments Solution Rapyd Checkout

Fintech-as-a-service platform Rapyd today launched Rapyd Checkout, a hyper-local payments solution allowing merchants to accept over 500 local payment types including cash, bank transfers, local cards, and e-wallets, in 100-plus countries. This follo...

N26 Appoints UK General Manager

N26 has announced the appointment of Will Sorby as its UK General Manager. Tasked with leading the bank’s ongoing expansion into the UK market, Will will be responsible for building the N26 brand from a strong base of over 2.5 million customers acros...

Instagram Gets Into E-Commerce Business With Checkout Tool

After years of ogling beautiful images of food, fashion and design on Instagram, people will now be able to buy things they see and like directly through the app -- providing instant gratification for the trend-obsessed and a new source of income for...

Research Shows 78% of Shoppers Buy More in the Long-Run if a Retailer Has Free Returns

Retailers who don’t offer an easy returns process are losing sales and customer loyalty, with 84% of shoppers saying they won’t come back to a brand if they have a poor returns experience. The research conducted by Klarna across 2,000 UK consumers in...

Convergence of Real-Time Payments and Open Banking Helps Banks to Grow Revenue and Attract Customers

Banks, processors and merchant acquirers must adopt holistic real-time and Open Banking strategies in order to monetize real-time payments, according to Get More from Real-Time Payments, a new white paper published by ACI Worldwide, the provider of r...

Capitec Bank Poised to Expand its Payments Business Through ACI Worldwide’s Retail Payments Solution

Capitec extends relationship with ACI, utilising UP Retail Payments solution to future-proof its payments technology ACI Worldwide, the provider of real-time electronic payment and banking solutions, has announced an extension of its long-standing re...

StanChart Unit Launches Market Platform for Start-ups

Standard Chartered Bank has launched a market-first platform via SC Ventures to connect community builders such as start-ups, investors and accelerators to the bank.

Money Management is the Key to Good Trading Performance

In the currency trading business, it is imperative that you try to protect as much of your trading capital as possible. If you work to save your capital, there will be some good quality trading executions happening in the markets. Traders will have...

JPMorgan Looks to Court Fast-Growing Startups As Brex Goes Upmarket

JPMorgan Chase & Co. plans to merge its middle-market technology and emerging growth commercial banking teams to better serve fast-growing startups, Reuters reported last week. The resulting technology and disruptive commerce industry group will...

Research Shows 80% of Brits Would Turn Down a Job That Didn’t Offer Flexible Working

New findings suggest that UK businesses without a flexible workspace* policy risk losing out on top talent. That’s according to research conducted by IWG, which shows that 80% of those in the UK would choose a job which offered flexible working over...

BPM Festival Goes Cashless as Part of 5-Year Ticketing Deal with Event Genius

BPM Festival has signed a 5-year deal that sees them join a growing list of festival’s choosing to go cashless with Event Genius. The deal sees the world-famous electronic music showcase take advantage of the Leeds-based company’s award-winning cashl...